Corporate social performance is best described as

• A. The outcomes of CSR activities, measured by governance, environmental and social metrics, and stakeholder satisfaction
• B. The governance budget
• C. Public relations campaigns
• D. The CSR budget

Answer: (A)

Corporate social performance focuses on the actual results of CSR efforts. It captures how well governance practices, environmental performance, and social impact are delivered in practice, and it also includes stakeholder satisfaction with those outcomes. In short, it’s about the measurable effects and accountability of CSR, not just inputs or communications.

Inputs like budgets for governance or CSR refer to resources allocated, not the impact produced. Public relations campaigns relate to messaging and image rather than the concrete outcomes of CSR activities.